FAQ

REPLACEMENT PARTS

If you need a replacement part that you don't see in the 'Stove Parts' section, use the 'Contact Us' page and let us know which part you need and we'll get back to you with pricing and availability as soon as we can.

Most parts are $10 or under and we can send them by regular mail for less than Priority 2-3 day mail if requested to keep your cost down.

PRODUCT DIMENSIONS

For product dimensions please see the 'SPECIFICATIONS' tab in the description area of each product.

If no 'SPECIFICATIONS' link shows up next to the main product description, then we haven't entered it in yet. (work in progress)

For all other questions, please use the 'Contact Us' page and let us know how we can help.

ORDER CHECKOUT AND PAYMENT PROBLEMS

Please see the 'Help' page.

SHIPPING, ORDER STATUS AND RETURNS

Please see the 'Shipping & Returns' page.

YOUTUBE REVIEW VIDEOS FOR $$$ ?

We make stoves to make people happy, thats what drives us.

The last thing we want to do is try to decieve anyone by encouraging them to purchase a product that is less than what its represented to be.

We value your opinion and believe that YOU, the Core Stove owner, should be the one to tell the world what you think of your stove. That way everyone gets a good, honest opinion.

So, whether its to warn others away, or to help them find us and get happy too, please make a short video or post a comment about your stove. We're sure that anyone thats interested in the stoves would really appreciate it!

If you'd like, we'd be happy to provide a $10 refund for any honest Core stove review posted to YouTube. (limit one per customer)